These guidelines only apply to your visits to the OnCare website application, which is operated by OnCare. Other websites that are linked to or from the OnCare website application may have different policies; therefore, please review the privacy policy notices on those websites for details.

The Information We Collect
Through this website and application, OnCare collects two kinds of information: general information and personal information.

General information is not specific to you and cannot be traced in any way to you. Such information includes certain non-personal information from visitors to the site (such as the time of day the site is accessed) and certain information in aggregate form (such as statistics relating to the number and frequency of visitors).

Are cookies used by your website or your application?
We may use "cookies” to identify your individual preferences within our website and application and to analyze web traffic. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

In addition, OnCare, or third parties on its behalf, may collect anonymous information from visits to our site through the use of "web beacons.” A web beacon is an electronic image that enables us to record anonymous data about visits to our website. We may use this data to analyze statistics to improve our customer service. No personal data is collected through the use of web beacons on our site.

Personal information or data is specific to you and includes such things as your e-mail address, name, and mailing address. This type of information is sometimes called "personally identifiable information." The personal information collected through the OnCare website and application is information you choose to supply or are required to supply by OnCare in response to the registration, payment for services, and enrollment information processes related to the registration of your child at a OnCare-supported childcare provider. This data is processed by OnCare, but maintained by the childcare provider that receives services from OnCare.

Session IDs are used to authenticate a user throughout their entire experience in the OnCare application. Users must "Logout” to ensure that their Session ID has ended. Inactive application users will be logged out of the website application automatically after fifteen minutes of inactivity.

OnCare has designed this site for parents and adult caregivers, not children. For this reason, OnCare does not knowingly collect personal information from children who may visit this site, and OnCare does not want to include any such information in its customer databases. We recommend that parents monitor their children's use of the Internet. Information related to a child that is gathered on this application is used only to facilitate enrollment at a school. The data is not used by OnCare in any way.

Company and Provider Information is specific to the childcare provider using the OnCare application. OnCare segregates data from different users and providers to maintain security of such data.

How We Use the Information
OnCare uses general information only in ways that do not identify you, the specific user, which means that it is never linked to personal information. OnCare provides a service to childcare providers to collect and process your personal information as necessary for childcare provider operations. We may disclose personal information to third parties who complete transactions or perform services on our behalf, transactions on your behalf, or transfers related to providing products or services to you. We restrict the manner in which these third parties may use and disclose personal information about you without your consent. In order to improve our site and to better serve you, OnCare may also share your personal information with its subsidiaries, affiliates, legal successors, and trusted third parties.

From time to time, OnCare may also contact you about updates or special offers. When managing your online account with OnCare, you may also decide not to share your personal information for marketing purposes.

Our website may contain links enabling you to visit other websites of interest. Once you have used one of these links to leave our site, you should note that we do not have any control over that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and these sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes in Privacy Policy
The terms of this policy will apply to any information collected while it is in place. OnCare may change its privacy policy from time to time in its sole discretion. If our privacy policy changes, we will change this statement and post those changes here to keep you informed about how we treat your personal information. Feel free to check our privacy statement for current updates whenever you visit this site. In case of any material change, we will make a notation near the Privacy Policy link in the OnCare website application. Account holders who log in after the privacy policy changes will be asked to review and accept the Terms and Conditions which refer to the updated OnCare Privacy Policy.

Online Security
Online security is our highest priority at OnCare. We are committed to providing an appropriate level of security to ensure that your data is safe and secure. Our online services require an online password and employ 128-bit Secure Sockets Layer (SSL) protocol as well as data encryption. Our server uses a protected firewall with up-to-date security patches and anti-virus updates. Our data backup system automatically backs up your data daily.

Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to allow us to use your personal information for direct marketing purposes, you may change your mind at any time by modifying your personal settings in OnCare, or,
• You may cancel your online account with OnCare at any time through the account maintenance portion of the application.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us via Customer Support at the following phone number: 866-921-4267. We will promptly correct any information found to be incorrect.